October Refresh FY23
Cisco Black Belt Academy’s Annual Refresh is right here. It’s the time for a Refreshed studying Journey. The Black Belt Academy stands by its objectives to supply Simplified, Digitized and Customized expertise for the learners and with this 12 months’s Annual Refresh we need to take advantage of it. FY23 October Refresh is not going to solely give attention to refreshed content material but additionally improved consumer interface. The objective shall be to carry up a Unified expertise for our customers.
By means of Q1 FY23 we shall be refreshing the coaching content material for round 150 Studying Maps, add new Trainings and new Roles.
Listed here are just a few new steps now we have taken to boost your expertise:
PARTNER LISTENING SURVEY
To grasp the Accomplice Insights nicely we carried out the Black Belt Accomplice Listening survey. First issues first, a Huge Due to all our Companions who took time to take part within the survey and supplied their invaluable suggestions. The goal of the survey was to prioritize that we perceive the companions expectations from the Black Belt Academy program. It’ll assist in driving enhancements on general expertise together with content material high quality, assist, certification course of, rewards, and the consumer interface.
Together with Black Belt Accomplice Listening Survey, for our evaluation now we have taken references from the worldwide Voice of Companions Survey and the Evaluations and Rankings supplied by the Learners on the trainings they’ve undergone.
PARTNER NURTURING PROGRAM
One of many suggestions objects we acquired from the Accomplice listening Survey was the flexibility for us to tell the companion on the s tatus of their Black belt Journey. As part of Black Belt Engagement program, with the assistance of International Accomplice Advertising crew, we kicked off companion reminders to finish levels 2 & 3 to be despatched to customers who’re in progress within the standing for greater than 60 days. It is a totally automated recurring course of arrange by the worldwide companion advertising and marketing crew to assist simplify Black Belt companion engagement. We’re concentrating on 10% improve in Stage 2/3 adoption Q/Q in FY 23 as an consequence of this initiative.
For bettering the general consumer expertise, we’re focussing on growing enhanced SalesConnect UI and UX, together with an enhanced search performance and a remodelled Black Belt Accomplice Engagement Plan. To assist customers enhance on navigation and the general steering duringthe trainings we’re aiming to revise the Submission Pointers Template to make it well-structured and it shall incorporate all of the related hyperlinks related to the training curriculum.
BLACK BELT CISCO.COM LANDING PAGE
We now have additionally launched a Black Belt Cisco.com web page that’s accessible by everybody. This allows customers who would not have a log in with companion stage entry to get excessive stage data on Black Belt Academy. This web site additionally helps them in getting their ids created and entry up to date. Guess what!! You could find this web site on google as nicely.
Our goal is to verify we carry the very best with this 12 months’s Annual Refresh for our learners. We hope we’d enhance the method and expertise for the learners with the upgrades and fixes. The Venture is beneath implementation section and the New Expertise will Go Reside on October 31st, 2022.
All of the official bulletins are being despatched out through social media, Accomplice Information Hub, Masters Group, PAM Group, so keep tuned for additional developments and insights and do comply with #CiscoBlackBelt #OctoberRefresh tags to maintain your self up to date. You’ll be able to take a look at our Black Belt Hub Web page as nicely for essential data.
We’d love to listen to what you assume. Ask a Query, Remark Under, and Keep Related with #CiscoPartners on social!